Certified Legal Assistant Certified Paralegal (CLA-CP) 2025 – 400 Free Practice Questions to Pass the Exam

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What should a legal assistant prioritize when dealing with a client?

Providing emotional support

Gathering facts and evidence

The priority of gathering facts and evidence when dealing with a client is essential for a legal assistant. This foundational step is crucial as it directly impacts the effectiveness of any legal strategy that will be developed. By thoroughly collecting relevant facts, documents, and evidence, the legal assistant helps to ensure that the attorney has a comprehensive understanding of the case at hand. This information is vital for building a strong argument, preparing for litigation, or negotiating settlements.

While providing emotional support is important, especially in sensitive legal matters, it should not take precedence over the practical aspects of case preparation. Offering legal advice is also not within the role of a legal assistant, as this duty typically falls to licensed attorneys. Similarly, assuring a favorable outcome is unrealistic and outside the scope of the paralegal's responsibilities, as outcomes can be influenced by many factors beyond anyone's control. Prioritizing fact-gathering establishes a solid foundation for the legal process and serves the best interests of both the client and the attorney.

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Offering legal advice

Assuring a favorable outcome

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